Logistics RFP and Tender Response Software | Tribble
One tender draws on facts owned by five different teams.
Capacity from operations. Rates from pricing. Customs from trade compliance. Security from IT. Emissions from sustainability. Tribble answers shipper RFPs from what each team already approved, and sends only the new questions back to them.
Shipper RFP, carrier and 3PL profile Example
- 1.4 Describe your network coverage and capacity for the lanes listed. Operations Approved answer, reused
- 2.2 Provide your accessorial schedule and fuel surcharge method. Pricing Approved answer, reused
- 3.5 Are you C-TPAT or AEO certified? Trade compliance Approved answer, reused
- 4.1 Report Scope 1 and 2 emissions for last year. Sustainability Approved answer, reused
- 5.3 Describe how shipment data is secured in your TMS. Security New, sent to its owner
Answers that match something already approved come back with their source. Anything new goes to its owner.
The documents shippers send.
Grouped by who owns the answer. Every one draws on the same approved material.
| Document | What it asks for | Answer it with |
|---|---|---|
| Operations and pricing | ||
| Shipper RFPs and lane bids | Lanes, capacity, transit times and rates | RFP automation → |
| Routing guide onboarding | Carrier profile, insurance and service commitments | RFP automation → |
| Trade and compliance | ||
| Customs and cargo security programs | C-TPAT, AEO, TAPA and cargo security | Proposal automation → |
| Sustainability | ||
| Emissions and ESG surveys | Scope 1, 2 and 3 data, SmartWay, fleet and fuel | Proposal automation → |
| Technology and security | ||
| Customer security questionnaires | TMS and WMS security, EDI and API integration, data handling | Security questionnaires → |
Three kinds of provider, three kinds of bid.
3PLs and contract logistics
Shippers run a formal RFP for warehousing and fulfillment, then a detailed operations review.
They send RFPs, site questionnaires, security reviews They check first Network, systems, service levels
Carriers and freight forwarders
Shippers bid their lanes every year and score carriers on rates, capacity and compliance.
They send Lane bids, routing guide onboarding, customs questionnaires They check first Coverage, transit time, C-TPAT or AEO
Cold chain and specialty freight
Temperature-controlled and high-value freight bring extra audits.
They send RFPs, quality and food safety audits, security questionnaires They check first Temperature control, TAPA, food safety certifications
One question, start to finish.
What happens to a single question when a shipper sustainability survey lands.
The question
Provide Scope 1 and Scope 2 emissions for the last reporting year, and describe your emissions reduction targets.
Example: shipper sustainability survey, owned by your sustainability lead
- 01
It comes in
The survey arrives inside the RFP or through the shipper’s supplier portal. Tribble reads every question, including the multi-part ones. - 02
Tribble drafts it
It matches the question to your approved emissions disclosure and drafts the reply.
Source annual sustainability report. Owner: your sustainability lead. - 03
Only what’s new gets reviewed
The reduction targets changed this year, so that part goes to your sustainability lead with the change marked. - 04
It goes back in their format
The answers go back into the shipper’s RFP, ready to submit.
What it looks like in Tribble Respond.
Anything that needs an expert goes to them in Slack, with the question attached.
Account managers who know every service you sell.
Tribble Engage answers sales and account teams in Slack or Teams with the approved answer and its source, so a freight account manager can answer a warehousing question without waiting on another team.
Tribble Scribe records the call, drafts the follow-up and updates the CRM.
Example · Slack
Account manager
@Tribble do we offer bonded warehousing in the Midwest, and how should I describe it?
Tribble
Yes. Use the approved warehousing services description. It lists the bonded locations and their certifications.
Source warehousing services summary, approved by Operations
Mapped to the programs shippers ask about.
- C-TPAT US customs and border supply chain security
- AEO EU authorized economic operator status
- TAPA FSR and TSR Cargo security standards for facilities and trucking
- SmartWay EPA freight emissions program
- GLEC Framework Logistics emissions accounting
- ISO 14001 Environmental management
Tribble answers from your own evidence for each framework. Tribble itself is SOC 2 Type II compliant.
Why general-purpose AI isn’t enough for shipper RFPs.
| Compare | Generic AI | Tribble |
|---|---|---|
| Answers from | Public training data | What each of your teams already approved |
| Rates and accessorials | Guessed | From the schedule pricing approved |
| Certifications | Out of date | Linked to your current C-TPAT, AEO or TAPA status |
| When something changes | Nothing updates | Update it once and every new response uses it |
| Review | Every team checks everything | Only new or changed answers go to their owner |
Proof from a team doing the same work.
How TaskUs built a governed sales knowledge base by answering RFPs
85% of RFP response content automated in the pilot
Week → hours responses that once consumed the team’s week now land in hours
TaskUs isn’t a logistics company, but it sells operational services through long RFPs the same way, with answers owned by many teams.
Rated by the teams that use it.
4.7/5 G2 rating
175 reviews on G2
21 Fall 2026 badges across five G2 categories
Fall 2026, across RFP, AI Sales Assistant, AI Meeting Assistants, AI Proposal Generator Tools and Sales Analytics.
Common questions.
Can Tribble handle lane bids and rate sheets?
Tribble drafts the narrative and questionnaire parts of a tender from approved answers. Rates come from the schedules your pricing team approved, and anything new goes to pricing.
We run freight, warehousing and customs as separate businesses. Does that work?
Yes. Answers can be approved for one business or for the whole company, and each team only sees what it’s permitted to use.
How do we keep certifications current in every RFP?
Link the answer to the current certificate. When it renews, update the answer once and every new response uses it.
Does Tribble answer customer security questionnaires?
Yes. Security questions draw on your approved security documentation, and anything new goes to IT. Tribble itself is SOC 2 Type II compliant.
How is this different from last year’s RFP folder?
A folder holds last year’s answers. Tribble knows which ones are still current and who approved them, and sends anything it isn’t sure of to the right team.
Bring your next shipper RFP.
Send a redacted RFP or sustainability survey. We’ll answer it from your own material on the call, and show you which questions would go to each team.